General terms and conditions

General information

By using our website and its services you agree with our general terms and conditions. Information on the website can be changed at any time and without any previous notification.

Comfort Learning is not responsible for any disadvantages or damages that may occur while you are using its offers and services.

Conditions of payment

The payment for your lessons must be made 24 hours before the next class. No lessons will be given without a valid lesson credit (Comfort package).

Postponing lessons

In case you are impeded you can postpone your lesson. Please notify us without fail 24 hours in advance otherwise the lesson will be charged to you.

Validity and refund of lessons

Lessons that are purchased (Comfort package) are valid for 2 years. The lessons must be taken within this time limit otherwise they lose their validity. A refund of lessons that have been purchased is not possible therefore it is recommended to take the lessons before the deadline is up.

Teaching resources and work materials

All of the teaching materials and work materials you receive from Comfort Learning are copyrighted. You may neither copy them nor give them to other persons or companies without the express permission of Comfort Learning.

Technical difficulties

Comfort Learning cannot be made responsible for communication problems and technical difficulties that are beyond the control of Comfort Learning (e.g Skype, White Board, etc.). You will receive credit for the time lost due to technical difficulties that are a result of system problems at Comfort Learning.